Liliana Lima
Miami,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Manager
Smile Solutions Dentistry
09.2022 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Registered Behavior Technician
FL 01.2024 - 05.2024
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Additional Information
Digital and communication skill
Documentation skill
Witter
Marketing
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Registered Behavior Technician
01.2024 - 05.2024
Manager
Smile Solutions Dentistry
09.2022 - 08.2024
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