Ana Ramirez
Fontana,CA
Summary
Proven track record in enhancing operational efficiency and accuracy at Ontrac, leveraging exceptional organizational skills and proficiency in Microsoft Office. Demonstrated ability to solve problems effectively, achieving significant improvements in customer satisfaction. Expert in administrative support, including advanced file and database management, ensuring meticulous attention to detail and confidentiality.
Overview
2024
2024
years of professional experience
Work History
Clerk
Lg Electronics Usa
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Administrative Assistant
Ontrac
Fontana, CA
01.2021 - 03.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Operations Assistant
Ontrac
Fontana
10.2015 - 01.2021
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Education
Human Resources Management
Mt SAC
Walnut, CADiploma -
Fontana High School
Fontana, CA06.2008
Skills
- Administrative Support
- Filing systems
- File and database management
- Operations Support
- Problem-Solving
- Organizational Skills
- Microsoft Office
Timeline
Administrative Assistant
Ontrac
01.2021 - 03.2023
Operations Assistant
Ontrac
10.2015 - 01.2021
Clerk
Lg Electronics Usa
Human Resources Management
Mt SAC
Diploma -
Fontana High School