ANA REYNA
Tampa,FL
Summary
Dynamic Certified Medical Assistant with proven expertise in patient assessments and phlebotomy, complemented by bilingual fluency in Spanish and English. At BayCare Health System Inc., enhanced patient outcomes through effective communication and meticulous medical record management. Demonstrated exceptional inventory control and patient documentation skills, driving efficiency and HIPAA compliance. Excelled in fostering patient loyalty and streamlining healthcare delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
BayCare Health System Inc.
08.2016 - Current
- Phlebotomy
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sterile field setup
- Scheduling appointments
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
Retail Sales Associate
Macys Department Store
01.2013 - 07.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Medical Assistant -
Concorde Career Institute
Tampa, FL07.2016
GED -
Hillsborough Community College
Tampa, FL12.2015
Skills
- Inventory and supply management
- Medical Terminology
- HIPAA Compliance
- Patient Assessments
- Patient documentation
- Phlebotomy
- CPR
- Fluent in Spanish and English
- Vital Sign Monitoring
- Electronic Health Records
- Medical Records Management
Certification
- CMA - Certified Medical Assistant
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
BayCare Health System Inc.
08.2016 - Current
Retail Sales Associate
Macys Department Store
01.2013 - 07.2016
Medical Assistant -
Concorde Career Institute
GED -
Hillsborough Community College