Ana Roblero
Sales Specialist
Atlanta,Georgia
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
2
2
Language
Work History
Sales Specialist
Lowes Home Improvment
Atlanta, GA
10.2021 - Current
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Supported retail distributors, dealers and customers through in-person and telephone support.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Exceeded quarterly sales goals by 45%.
- Created and implemented sales strategies to successfully meet company targets.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Insurance Sales Representative
Fuerza Latina Insurance
Lawrenceville, GA
10.2020 - 10.2021
- Maintained detailed records of customer information and policy sales.
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Managed over 40 customer calls per day.
- Connected with prospective clients to set appointments.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Processed over 100 invoices each week and mailed documentation to clients.
Sales Associate
The Home Depot
Doraville, GA
09.2019 - 10.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front End Supervisor
Corner Bakery Cafe
Dunwoody, GA
02.2017 - 01.2020
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Reconciled cash and credit card transactions to maintain accurate records
- Maintained safe working and guest environment to reduce risk of injury and accidents
- Prepared for and executed new menu implementations
- Helped customers complete purchases, locate items and join reward programs
Education
High School Diploma -
Chamblee Charter High School
Chamblee, GA 08.2014 - 05.2018
Skills
Sales expertise
Staff education and training
Fluent in Spanish
Interpersonal communication skills
Product promotions
Problem solving strength
Excellent attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Sales Specialist
Lowes Home Improvment
10.2021 - Current
Insurance Sales Representative
Fuerza Latina Insurance
10.2020 - 10.2021
Sales Associate
The Home Depot
09.2019 - 10.2021
Front End Supervisor
Corner Bakery Cafe
02.2017 - 01.2020
High School Diploma -
Chamblee Charter High School
08.2014 - 05.2018