Ana Roman
Ossining,New York
Summary
I am a motivated youth who has experiences in different types of services and would like to learn more. I am compassionate with others and customers. I have good work ethic and have an above average maturity level for my age.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Server
The Club In Briarcliff Manor
Ossining, New York
09.2022 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Youth Advocate
The Childrens Village
Dobbs Ferry, NY
11.2021 - 05.2022
- Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
- Conducted assessments to determine types of services individuals required.
- Provided key emotional support to special needs youth.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Supported and mentored students in developing skills to become successful in community.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Developed and implemented range of lessons and resources to motivate young people.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
Cashier
The Scarsdale Pastry Center
Scarsdale, NY
06.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Ossining High School
Ossining, NY 05.2001 -
Skills
Beverage preparation
undefinedTimeline
Server
The Club In Briarcliff Manor
09.2022 - Current
Youth Advocate
The Childrens Village
11.2021 - 05.2022
Cashier
The Scarsdale Pastry Center
06.2020 - 11.2020
No Degree -
Ossining High School
05.2001 -
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