Ana Sanchez
Longmont,CO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
City Of Longmont, Colorado
03.2011 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Prepare documents for court
- Handled client correspondence and tracked records to foster office efficiency.
Front Desk Receptionist
Concentra Medical Center
01.2007 - 03.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Monitored office supplies by checking inventory and placing orders.
Education
No Degree - Business Administration
Aims Community College
Greeley, COHigh School Diploma -
Ft Lupton High School
Fort Lupton, CO05.1986
Skills
- Account Balancing
- iManage Proficiency
- Customer Service
Timeline
Administrative Assistant
City Of Longmont, Colorado
03.2011 - Current
Front Desk Receptionist
Concentra Medical Center
01.2007 - 03.2011
No Degree - Business Administration
Aims Community College
High School Diploma -
Ft Lupton High School
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