Ana Santana
Hampton,VA
Summary
Reliable and customer-focused professional with experience in retail operations, customer service, and logistics. Skilled in assisting customers, maintaining organized work environments, and supporting daily store operations. Strong communication and problem-solving abilities with experience working in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Delivery Driver
FedEx
Hampton, Virginia
01.2024 - Current
- Deliver and pick up packages while maintaining high customer service standards.
- Communicate with customers during deliveries and resolve service inquiries.
- Manage daily routes and maintain organized delivery records.
- Handle packages carefully and ensure timely deliveries.
Sales Associate
Nissan
Brazil
2021 - 2023
- Guided customers through purchases and addressed product inquiries to enhance shopping experience.
- Processed payments and handled cash register transactions.
- Organized sales areas and supported daily operations to ensure efficient store functionality.
- Provided customer service in a fast-paced retail environment.
Sales Associate
Honda
Brazil
2018 - 2020
- Assisted customers with vehicle sales and financing options.
- Prospected new customers and maintained client relationships.
- Managed sales documentation and follow-ups.
- Supported daily operations of the sales department.
Education
High School Diploma -
Brazil
01-2014
Skills
- Customer Service
- Retail Operations
- Sales Support
- Cash management
- Organization
- Communication
- Team Collaboration
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Additional information
- Perform package deliveries on assigned routes, including military base facilities, while maintaining high security and safety standards such as Langley AFB and Fort Eustis.
Timeline
Delivery Driver
FedEx
01.2024 - Current
Sales Associate
Nissan
2021 - 2023
Sales Associate
Honda
2018 - 2020
High School Diploma -
Brazil