Ana Siguenza-Mendez
Kansas City ,KS
Summary
Adept at reservation management and fostering team collaboration, I significantly enhanced dining experiences at Garozzo's. My expertise in multitasking and exceptional communication skills streamlined operations, ensuring guest satisfaction. Leveraging my abilities in menu management and hospitality, I consistently met and exceeded service expectations, contributing to a positive and efficient work environment. As well as Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. I bring positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Host
Garozzo's
02.2023 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
Front Crew Member
McDonald's
04.2021 - 10.2022
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Cleaned kitchen area, counters, food preparation areas and utensils.
- Provided amazing customer service by greeting customers and quickly fulfilling orders and requests.
- Assisted guests with product knowledge and promotional information upon request.
Education
High School Diploma -
Turner High School
2211 S 55th St, Kansas City, KS 6610612-2024
Skills
- Telephone reception
- Menu management
- Reservations
- Reservation management
- Verbal and written communication
- Team collaboration
- Staff coordination
- Exceptional communication
- Professional appearance
- Task prioritization
- Multitasking proficiency
- Hospitality and accommodation
- Hand-eye coordination
Languages
Spanish
Native or Bilingual
Timeline
Host
Garozzo's
02.2023 - Current
Front Crew Member
McDonald's
04.2021 - 10.2022
High School Diploma -
Turner High School
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