Ana Walsh
Newtown
Summary
Dynamic professional with a proven track record at Mangia Mi East, excelling in customer service and guest relations management. Adept at multitasking and conflict resolution, I enhance guest experiences through effective communication and menu knowledge, ensuring a welcoming atmosphere and optimizing service flow during peak hours.
Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Eager to bring these transferable skills to new professional setting.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Mangia Mi East
Sandy Hook, CT
05.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed reservation system to optimize seating arrangements during peak hours.
- Assisted servers by communicating guest needs promptly and accurately.
- Developed knowledge of menu items to provide recommendations and enhance guest experience.
Production Line Worker
Panera Bread
Danbury, CT
05.2025 - 01.2026
- Operated food production machinery to ensure efficient workflow and product quality.
- Assembled food items according to standardized recipes and safety guidelines.
- Monitored inventory levels and reported shortages to maintain supply chain efficiency.
- Collaborated with team members to meet daily production targets and ensure timely delivery.
Buisness Intern/Office Assistant
Equinox Home Care LLC
Shelton, CT
06.2025 - 09.2025
- Assisted in patient intake processes, ensuring accurate documentation and compliance with health regulations.
- Supported care coordination efforts by scheduling appointments and managing communication between clients and healthcare providers.
- Participated in training sessions on patient care protocols, enhancing understanding of operational standards and best practices.
- Contributed to data entry tasks using electronic health record systems to maintain up-to-date client information.
After School Care Assistant
Fraser Woods Montessori School
Newtown, CT
08.2024 - 12.2024
- Assisted children with daily activities, promoting independence and self-care skills.
- Supported educators in implementing individualized learning plans for diverse student needs.
- Monitored children's behavior and provided guidance to ensure a positive learning environment.
- Collaborated with team to maintain a clean, safe classroom environment for all students.
Education
High School Diploma -
Newtown High School
Sandy Hook, CT06.2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Safe food handling
- Guest relations management
- Conflict resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Timeline
Buisness Intern/Office Assistant
Equinox Home Care LLC
06.2025 - 09.2025
Restaurant Hostess
Mangia Mi East
05.2025 - Current
Production Line Worker
Panera Bread
05.2025 - 01.2026
After School Care Assistant
Fraser Woods Montessori School
08.2024 - 12.2024
High School Diploma -
Newtown High School