Ana Belen Lambur
Bakersfield,CA
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
El Pollo Loco
Bakersfield
09.2021 - Current
- Counted and balanced cashier drawers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Cashier
The Habit Burger Grill
Bakersfield, California
09.2020 - 09.2020
- Answered phone calls to assist customers with questions and orders.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained work area and kept cash drawer organized.
- Adhered to social distancing protocols and wore mask or face shield.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Built and maintained productive relationships with employees.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer inquiries regarding store policies and procedures.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Counted and balanced cashier drawers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
Associate in Psychology - Psychology
Bakersfield College
Bakersfield, CASkills
- Customer service
- Team building
- Effective communication
- Time management
- Employee training
- Work ethic and integrity
- Process transactions
- Basic math
- Transaction handling
- Product recommendations
- Issue resolution
- Point-of-sale system
- Service minded
- Training and onboarding
- Records maintenance
- Reporting and documentation
- Payment processing
- Patience and empathy
- Cash drawer balancing
- Honest and dependable
- Reliability
- Customer assistance
- Multitasking and organization
- Gift Cards Handling
- Empathy and patience
- Product scanning
- Teamwork
- Customer service excellence
- Payment posting
- Loyalty program promotion
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
El Pollo Loco
09.2021 - Current
Cashier
The Habit Burger Grill
09.2020 - 09.2020
Associate in Psychology - Psychology
Bakersfield College