Anabelle VanDorn
PHOENIX,AZ
Overview
4
4
years of professional experience
Summary
Early-career service professional with experience in hospitality and retail operations. Skilled in multitasking, problem-solving, and cash handling, with a record of keeping shifts organized and service running smoothly. Recognized for training teammates, maintaining quality, and earning a customer service award.
Work History
Shift Leader
SUBWAY®Restaurants
Tempe, AZ
11.2022 - 08.2024
- Actively listened to customer needs to enhance satisfaction
- Executed customer transactions accurately to ensure seamless service
- Managed cash handling processes to maintain financial integrity
- Supervised shift operations, ensuring smooth workflow and prompt customer service during busy periods
- Ensured physical cash reconciles with sales reports
- Conducted cash drops securely and accurately
- Trained and mentored new employees on store procedures
- Supervised the baking process to deliver fresh produce
- Prepared food items in compliance with safety regulations
- Supervised the baking process to consistently deliver high-quality fresh produce
Team Member
Target
Tempe, AZ
09.2024 - 07.2026
- Assisted guests with questions and locating merchandise to improve their shopping experience
- Replenished merchandise on sales floor to maintain optimal product availability
- Fulfilled guests' online orders promptly within limited time frames
- Managed shipping documentation to ensure compliance and accuracy
- Maintained accurate inventory counts to optimize stock levels
- Upheld visual standards and organized the sales floor effectively
- Processed online orders quickly to ensure timely delivery for guests
- Assisted guests in navigating the store layout to improve their shopping experience
- Collaborated with team members to meet daily workflow demands and service standards
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Trained new team members by relaying information on company procedures and safety requirements
Barista/Host
Arizona Grand Resort
Phoenix, AZ
02.2026 - Current
- Welcomed guests with friendly, attentive service and created a positive customer experience
- Memorized drink recipes and ingredients to prepare customized beverages quickly and accurately
- Completed closing shifts, ensuring cleanliness, restocking, cash handling, and area security
- Earned a customer service award within the first six months of employment
- Managed multiple orders while maintaining beverage and food quality for optimal customer satisfaction
- Independently completed closing shifts, including cleaning, restocking, cash handling, and securing the area
- Addressed guest requests quickly and courteously in a busy restaurant environment
- Provided timely delivery of food and beverages to enhance guest experience
- Delivered food orders from kitchen to tables with attention to detail and speed
- Trained new team members on beverage preparation and service routines to uphold cleanliness standards
- Restocked coffee, dairy, and grab-and-go items to support continuous café operations
Education
Associate of Arts - Human Services
Maricopa Community Colleges, Mesa Community College
Mesa, AZ01-2028
Skills
- Customer engagement
- Attention to detail
- Time management
- Multi-tasking
- Problem-solving
- Decision-making
- Team leadership
- Motivating team
- Active listener
- Team player
- Critical thinking
- Computer skills
Accomplishments
- Received a customer service certificate within my first six months of employment
- Earned a second-quarter Grand Service Team award as one of four employees recognized across the resort
Timeline
Barista/Host
Arizona Grand Resort
02.2026 - Current
Team Member
Target
09.2024 - 07.2026
Shift Leader
SUBWAY®Restaurants
11.2022 - 08.2024
Associate of Arts - Human Services
Maricopa Community Colleges, Mesa Community College