Jayla Berry
Danville,KY
Summary
Motivated Shift Leader focused on driving team success through compassionate leadership and effective training. Delivered operational solutions by balancing the needs of customers, employees, and the company. Organized and adaptable with a strong work ethic, poised to contribute to company growth while enhancing personal skills.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Shift Leader
Charter Foods
Danville, KY
07.2026 - Current
- Supervised team members, ensuring efficient daily operations and high-quality customer service.
- Addressed customer complaints professionally, contributing to increased guest satisfaction.
- Resolved customer complaints promptly and professionally.
- Trained new staff on restaurant procedures and safety protocols.
- Assisted in training new employees on shift operations.
- Managed inventory levels and restocked supplies during shifts to maintain operational efficiency.
Crew Team Member
Arby’s
Danville, KY
04.2024 - 05.2025
- Prepared and assembled menu items according to company standards.
- Operated kitchen equipment safely and maintained cleanliness in work areas.
- Handled cash transactions accurately while processing customer orders.
- Followed health and safety guidelines to ensure a safe dining experience for customers.
- Maintained cleanliness of work areas during each shift to ensure a tidy environment.
- Operated cash register accurately and efficiently.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Greeted customers and cultivated positive experiences in line with company standards.
- Served food quickly for positive guest experiences.
Education
Danville High School
Danville, KYSkills
- Customer service
- Inventory management
- Employee training
- Shift leadership
- Team leadership
- Collaboration skills
- Customer engagement
- Motivational leadership
- Staff engagement
- Time management
- OSHA regulations compliance
- Professional appearance
- Positive attitude
- Team motivation
- Emergency response planning
Certification
- Certified Phlebotomy tech Garrard County Vocational School 2025
Accomplishments
- Being the Most Dedicated Player on the cheerleading team
- AB honor roll all throughout high school
Timeline
Shift Leader
Charter Foods
07.2026 - Current
Crew Team Member
Arby’s
04.2024 - 05.2025
Danville High School