Anaely Ramirez
2056 E. 15th ST Apt 2FL Brooklyn,NY
Summary
Organized medical receptionist with experience in patient scheduling, insurance verification, and administrative support. Maintain confidentiality, manage accurate records, and support clinical teams through efficient documentation and communication. Improve appointment flow through streamlined scheduling and follow-through on patient needs.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Integrated Musculoskeletal & Spine Group
Elmhurst, New York
04.2024 - 06.2026
- Assisted patients with check-in procedures, efficiently collecting and verifying necessary documentation to streamline patient flow.
- Greeted and checked in patients, updating patient information in the computer system.
- Scheduled patient appointments and managed daily calendar for multiple providers.
- Verified patient insurance eligibility and updated billing information in system.
- Processed referrals to specialists within Integrated Musculoskeletal & Spine Group network.
- Maintained organized patient records, ensuring compliance with privacy regulations.
- Managed incoming calls, directing inquiries to appropriate personnel to enhance communication and service delivery.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Entered insurance, demographics and health history into patient database.
- Protected patients by observing strict HIPAA guidelines.
- Provided high-quality administrative and customer service, contributing to smooth patient experiences and effective workflow management.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Medical Receptionist
North Shore Medical Rehabilitation P.C.
Woodside, NY
08.2010 - 2018
- Scheduled patient appointments and managed the daily calendar for multiple providers.
- Scheduled and followed up on patient appointments, processed payments, and maintained organized patient files to ensure efficient office operations.
- Assisted patients with check-in procedures and collected necessary documentation.
- Verified patient insurance eligibility and updated billing information in the system.
- Coordinated communication between patients, attorneys, and medical staff to facilitate treatment plans for Workers' Compensation and No-fault cases.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Processed referrals for specialist care when requested by physicians or patients.
Education
Associate of Arts - Psychology
Borough of Manhattan Community College
New York, NY06-2021
High School Diploma -
Robert F. Wagner Jr. Secondary School For Arts
Long Island City, NY07-2009
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NYSkills
- Patient scheduling
- Referral processing
- EMR / EHR (Eclipse, Intelligent Medical Software)
- Data entry accuracy
- Medical terminology
- Administrative support
- Office organization
- Customer service
- Team collaboration
- Proficient in Microsoft Word, Excel, Powerpoint, Outlook
- Multi-tasking
- Telephone etiquette
- Problem solving
- Fluent in Spanish and English
Timeline
Medical Receptionist
Integrated Musculoskeletal & Spine Group
04.2024 - 06.2026
Medical Receptionist
North Shore Medical Rehabilitation P.C.
08.2010 - 2018
Associate of Arts - Psychology
Borough of Manhattan Community College
High School Diploma -
Robert F. Wagner Jr. Secondary School For Arts
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice