Anahi Lavin Deloya
San Diego,USA
Summary
Enthusiastic and dedicated professional with experience in customer service and project coordination at Knight’s Table Food Pantry. Strong background in teamwork and outreach, helping improve student access to essential resources. Skilled in event management and conflict resolution, with a track record of going above and beyond expectations. Known for excellent communication skills and a commitment to creating inclusive, supportive environments.
Overview
4
4
years of professional experience
Work History
Project Assistant
Knight's Table Food Pantry
San Diego
11.2023 - Current
- Supported the daily operations of the on-campus food pantry and clothing room (Threads and Things), both of which provide free resources exclusively to students.
- Stocked shelves, organized donations, maintained cleanliness by mopping and sanitizing, and ensured items were presented in a respectful, accessible manner.
- Checked students out after they selected food or clothing, verifying student ID information, and offering a welcoming, nonjudgmental atmosphere.
- Provided compassionate support to students by listening to their needs, understanding their living situations, and connecting them to additional campus and community resources.
- Collaborated with the CalFresh program to organize and staff outreach events, helping to inform students about food assistance benefits, and guiding them through the eligibility and application process.
Sales Associate
Hot Topic, Inc
San Diego
06.2022 - 11.2023
- Completed an internship where I learned store operations, retail procedures, and customer service best practices. Demonstrated reliability and a strong work ethic.
- Maintained store organization by restocking merchandise, setting up kiosks and promotional displays, and ensuring cleanliness by disposing of trash and maintaining the store environment.
- Provided excellent customer service by assisting shoppers with product selection, retrieving items from high shelves, answering phone inquiries, and offering personalized recommendations.
- Utilized an iPad to manage customer rewards accounts, sign up new loyalty members, and support a smooth, engaging checkout experience.
Event Staff
Royalty Staffing
San Diego, Ca
03.2022 - 07.2022
- Worked in a variety of roles, including crowd control, dishwashing, and general event support for large venues and private companies.
- Scanned guests using metal detectors and managed access to restricted areas by verifying credentials, such as tags or wristbands.
- Provided courteous guest service by greeting attendees, answering questions, and ensuring a positive experience.
- Demonstrated endurance and professionalism by standing for long periods, working in challenging weather, and maintaining a calm, helpful attitude.
- Assisted with event setup and breakdown, including lifting heavy trays, transporting beverages, mopping, and operating industrial dishwashing machines. Regularly stayed beyond scheduled hours to support team needs, and event success.
Education
Associate of Arts - History
San Diego City College
San Diego, CA05.2025
Associate of Arts - Language Arts and Humanities
San Diego City College
San Diego, CA05.2025
High school diploma -
Lincoln High School
San Diego, CA06.2022
Skills
- Customer service
- Project management
- Event coordination
- Conflict resolution
- Communication skills
- Research proficiency
- Data organization
- Outreach support
- Team collaboration
Languages
Spanish, Intermediate
Languages
Spanish
Native/ Bilingual
Timeline
Project Assistant
Knight's Table Food Pantry
11.2023 - Current
Sales Associate
Hot Topic, Inc
06.2022 - 11.2023
Event Staff
Royalty Staffing
03.2022 - 07.2022
Associate of Arts - History
San Diego City College
Associate of Arts - Language Arts and Humanities
San Diego City College
High school diploma -
Lincoln High School
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