Anai Pelayo
Sacramento,CA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Burger King. Excelled in fast-paced environments, demonstrating exceptional problem-solving and relationship-building skills. Achieved high accuracy in cash handling and significantly contributed to team efforts in maintaining store standards. Skilled in customer assistance and team collaboration, consistently ensuring a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier
Burger King
01.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Daylor High School
Sacramento, CA05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Professionalism and Courtesy
- Complex Problem-Solving
- Problem-Solving
- Professionalism
- Honest and Dependable
- Reliable and Responsible
- Team Collaboration
- Creative Thinking
- Relationship Building
- Team Leadership
Accomplishments
Participated in my high school law academy, engaging in activities such as 'Shop with a Cop,' volunteer work, and collaborations with police officers. Gained hands-on experience and contributed to community service initiatives, demonstrating a strong commitment to supporting and improving the local community. I was also Active member of FFA in high school ! I dedicated to staying after school to care for animals and ensure plant health. Demonstrated strong responsibility and commitment to agricultural practices and animal welfare.I also Served as Sentinel in my high school FFA, responsible for organizing meetings for incoming freshmen and planning events with fellow FFA members. Demonstrated leadership, organizational skills, and a commitment to fostering a welcoming environment for new members!
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Flexible work hoursPaid sick leaveHealthcare benefitsWork-life balanceCareer advancement4-day work weekPaid time offTimeline
Cashier
Burger King
01.2022 - Current
Daylor High School