Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anaiah Robinson

Vista,CA

Summary

Dynamic professional with a proven track record in enhancing customer experiences and fostering strong relationships, as demonstrated at Addie Meedom House. Skilled in conflict resolution and multitasking, I excel in fast-paced environments, significantly improving community satisfaction and retention rates. My background includes impactful roles in customer service and team collaboration, driving positive outcomes and loyalty.

Overview

6
6
years of professional experience

Work History

Restaurant Hostess

Red Chicks
Oceanside, CA
07.2022 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Checked in with servers to confirm preparedness before seating customers.

Customer Service Desk Representative

Target
Redding, CA
09.2021 - 06.2022
  • Participated in cross-functional teams to create and implement policies that enhanced overall customer experience.
  • Deescalated tense situations effectively, turning potentially negative experiences into positive outcomes for customers.
  • Retained valuable clients by identifying their needs and offering personalized solutions, strengthening brand loyalty.

Resident Coordinator

Addie Meedom House
Crescent City, CA
04.2020 - 01.2021
  • Developed community-building events to foster strong relationships among residents, resulting in increased retention rates.
  • Spearheaded the implementation of a resident feedback system for continuous improvement in community management and satisfaction.
  • Provided exceptional customer service by promptly addressing inquiries from both prospective and current residents.

Sales Associates

Home Depot
Crescent City
01.2019 - 03.2020
  • Developed a loyal customer base through consistent high-quality service and expert advice, generating repeat business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Actively participated in team meetings and contributed valuable ideas for improving overall store performance and customer experience.

Education

High School Diploma - Communications

Del Norte High School
Crescent City, CA
06.2017

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution

Timeline

Restaurant Hostess

Red Chicks
07.2022 - Current

Customer Service Desk Representative

Target
09.2021 - 06.2022

Resident Coordinator

Addie Meedom House
04.2020 - 01.2021

Sales Associates

Home Depot
01.2019 - 03.2020

High School Diploma - Communications

Del Norte High School
Anaiah Robinson