Seeking opportunity to grow in my career path by providing my work ethic in retail and office setting.
Responsible retail professional with excellent customer service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Gold’s Gym
Houston, TX
11.2025 - Current
Greeted and assisted members, ensuring positive first impressions and customer satisfaction.
Handled member inquiries and resolved issues promptly, enhancing overall member experience.
Collaborated with team members to maintain cleanliness and organization of reception area.
Provided information on gym services, classes, and promotions to support membership retention efforts.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Secretary's Assistant
E & I Electrical Services LLC
Anahuac, TX
01.2021 - 11.2025
Coordinated office communication, enhancing workflow efficiency among team members.
Managed scheduling and appointment logistics for executive staff, ensuring optimal time management.
Developed and maintained filing systems, improving document retrieval speed and accuracy.
Assisted in preparing reports and presentations, contributing to effective project discussions.
Led initiatives to improve customer service response times, enhancing client satisfaction ratings.