Anais Escobar
New York,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Boucherie
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Busser
Boucherie
12.2022 - Current
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Server
The Inkan
04.2022 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Busser
Zero Otto Nove
03.2022 - 11.2022
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
Buffet Server
Hotel Park City
10.2019 - 03.2020
- Improved guest comfort and satisfaction through personalized service and support.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Provided friendly, courteous service to create memorable moments for guests.
- Responded to guest inquiries and requests promptly and courteously.
Busser
710 Bodega
12.2018 - 03.2019
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Hostess
Ruth's Chris Steak House
12.2018 - 03.2019
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
BBA - Business Management
Universidad Nacional Mayor De San Marcos
Lima, Peru 12.2020
Skills
- Dining Customer Service
- Order Accuracy
- Suggestive Selling
- Time Management
- Safety Awareness
- Report Analysis
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Boucherie
07.2023 - Current
Busser
Boucherie
12.2022 - Current
Server
The Inkan
04.2022 - Current
Busser
Zero Otto Nove
03.2022 - 11.2022
Buffet Server
Hotel Park City
10.2019 - 03.2020
Busser
710 Bodega
12.2018 - 03.2019
Hostess
Ruth's Chris Steak House
12.2018 - 03.2019
BBA - Business Management
Universidad Nacional Mayor De San Marcos
Similar Profiles
Parker RodrigueParker Rodrigue
Customer Service Representative at Bayou Boucherie Meat MarketCustomer Service Representative at Bayou Boucherie Meat Market
Frederik CousineauFrederik Cousineau
Butcher at Boucherie Du MarchéButcher at Boucherie Du Marché
LAHCEN ADLALLAHCEN ADLAL
Accountant at La Grand Boucherie Du SoussAccountant at La Grand Boucherie Du Souss