Anais Lizarraga
Panama City,FL
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
10
10
years of professional experience
Work History
Sales Associate
Hand & Stone Massage and Facial Spa
Panama City Beach, FL
04.2023 - Current
- Recommended, selected and located merchandise/memberships based on customer desires.
- Adhered to company initiatives and achieved established memberships and giftcard goals.
- Developed promotional strategies to increase sales volume.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Developed trusting relationships with customers by making personal connections.
- used computer skills to assist with customer accounts changes and making appointments
Assistant Wedding Coordinator
Gulf Coast Wedding and Event Rentals
Panama City, FL
05.2021 - 01.2024
- Assisted with wedding preparation and coordination, including budget management and timeline organization.
- Managed payments from clients, tracked expenses associated with each event, and created reports as needed.
- Assisted with setup and breakdown of ceremony and reception sites on the day of the wedding.
- Remained up-to-date on current trends in weddings, such as color schemes and decorating ideas, so as to provide relevant advice when requested.
- Ensured all rental equipment was returned on time following completion of events.
Server
Tavern at Mall of Georgia
Buford, GA
04.2022 - 03.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Prepared checks, itemizing total meal costs and taxes.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Server
Privacy
Lawrenceville, GA
05.2020 - 04.2022
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Prepared checks, itemizing total meal costs and taxes.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Wearhouse Associate
Amazon associate
Duluth, GA
12.2020 - 02.2021
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Labeled containers correctly for product identification purposes.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Maintained accurate inventory records through manual and computerized systems.
- Used scanners to track parcel information, condition or receipt.
- Staged and sorted multiple types of products for loading.
Zipline Attendant
Margaritaville
Gainesville, GA
05.2020 - 07.2020
- Made sure the customers are strapped in properly to ride the zip line
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Monitored premises for potential risks and took appropriate action to keep patrons safe.
- Participated in ongoing training to enhance job skills and knowledge.
- Reported incidents of damage or loss to supervisor for immediate remediation.
Host/To Go Specialist
Wild Wing Cafe
Gainesville, GA
02.2020 - 03.2020
- Take customer's food orders in person or over the phone
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Answered telephone to provide dining information and take reservations.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted customers in a friendly manner and took orders for to-go items.
- Packaged and bagged cooked food and prepared items.
Server
Margaritas Restaurant
Auburn, GA
08.2019 - 12.2019
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Prepared checks, itemizing total meal costs and taxes.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Host/To Go Specialist
Wild Wing Café
Gainesville, GA
08.2018 - 12.2019
- Take customer's food orders in person or over the phone
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Answered telephone to provide dining information and take reservations.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted customers in a friendly manner and took orders for to-go items.
- Packaged and bagged cooked food and prepared items.
Host/ Togo Specialist
Wild Wing Café
Lawrenceville, GA
01.2016 - 07.2018
- Take customer's food orders in person or over the phone
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Answered telephone to provide dining information and take reservations.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted customers in a friendly manner and took orders for to-go items.
- Packaged and bagged cooked food and prepared items.
Life Guard
Gwinnet County Recreation
Grayson, GA
04.2014 - 09.2015
- Provided assistance to swimmers of varying skill levels.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Performed emergency rescues when necessary.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Observed sections of assigned water zone of responsibility.
- Performed regular cleaning and maintenance of pool equipment.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Adhered strictly to emergency action plans.
Education
College student in Studio Art - Art
University of North Georgia
Gainesville, GA01.2024
Some College (No Degree) - Art History, Criticism, and Conservation
Georgia State University
Atlanta, GASome College (No Degree) - Business Administration
Gwinnett Technical College
Lawrenceville, GASkills
- Sales Development
- Product Sales
- Guest Relations
- Cash Handling
- Excellent Communication Skills
- POS System Operation
- Sales Goals Attainment
- Conflict Resolution
- Positive and Professional
- Time Management
- Exceptional Customer Service
- Policy and Procedure Adherence
- Product Promotions
- Reliable and Punctual
- Stocking and Receiving
- Problem-Solving Skills
References
References available upon request.
Timeline
Sales Associate
Hand & Stone Massage and Facial Spa
04.2023 - Current
Server
Tavern at Mall of Georgia
04.2022 - 03.2023
Assistant Wedding Coordinator
Gulf Coast Wedding and Event Rentals
05.2021 - 01.2024
Wearhouse Associate
Amazon associate
12.2020 - 02.2021
Server
Privacy
05.2020 - 04.2022
Zipline Attendant
Margaritaville
05.2020 - 07.2020
Host/To Go Specialist
Wild Wing Cafe
02.2020 - 03.2020
Server
Margaritas Restaurant
08.2019 - 12.2019
Host/To Go Specialist
Wild Wing Café
08.2018 - 12.2019
Host/ Togo Specialist
Wild Wing Café
01.2016 - 07.2018
Life Guard
Gwinnet County Recreation
04.2014 - 09.2015
College student in Studio Art - Art
University of North Georgia
Some College (No Degree) - Art History, Criticism, and Conservation
Georgia State University
Some College (No Degree) - Business Administration
Gwinnett Technical College