Anais Robles
Pasadena
Summary
Highly motivated employee with desire to learn. Proficient at working effectively in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Legal Assistant/ Receptionist
Your Legacy Legal Care
Houston
06.2025 - 11.2025
- Greeted clients and provided professional front desk support to ensure a welcoming atmosphere
- Maintained confidentiality
- Scheduled , confirmed, and sent confirmation reminders
- Managed calendars
- Processed payments and maintained accurate transaction records.e
- Prepared and organized documents for signings to facilitate smooth transaction processes
- Notarized documents for signings
Legal Assistant
Joe I Zaid & Associates
Pasadena
11.2024 - 05.2025
- Coordinated delivery of legal correspondence to clients, ensuring timely receipt and compliance with legal protocols
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates
- Created and updated case management and client account databases
- Communicated daily with clients, insurance adjusters, doctors, and attorneys to facilitate case progress and address inquiries
- Maintained client confidentiality in all matters
- Addressed client calls and inquiries, providing relevant information to enhance client understanding and satisfaction
- Answered phones promptly while providing courteous customer service
Legal Assistant
Sullo & Sullo LLP
Houston
06.2022 - 11.2024
- Created and updated case management and client account databases
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients
- Filed clients'' legal documents in relevant courts for processing
- Performed bookkeeping duties by tracking client payments to maintain accurate financial records
Customer Communications Specialist
Champion Ford
Houston
03.2008 - 03.2009
- Developed strategies to enhance customer satisfaction levels
- Maintained detailed records of customer interactions and inquiries
- Coordinated and scheduled client appointments efficiently.
Administrative Assistant
Pasadena Town Square Mall
Pasadena
08.2007 - 03.2008
- Provided administrative support to the team, including scheduling due dates and managing calendars
- Composed ,edited and typed contracts and reports for tenants
- Maintained inventory of office supplies and placed orders
- Processed invoices for tenants
Administrative Assistant
Keystone Logisitcs
Houston
07.2006 - 08.2007
- Assisted in payroll audits, contributing to verification of payroll accuracy and regulatory adherence
- Processed bi-weekly payroll, ensuring accurate employee compensation and deduction compliance
- Executed daily administrative tasks with precision, supporting overall operational efficiency
Receptionist
Champion Chevrolet and Mitsubishi
Houston
06.2005 - 07.2006
- Coordinated appointments for clients and visitors, ensuring streamlined scheduling
- Assessed customer needs to provide timely and effective support
- Conducted outbound calls to follow up on sales leads, enhancing conversion opportunities
Cashier
Hollywood Cinemark
Pasadena
07.2002 - 06.2003
- Balanced cash register at end of shift to ensure accurate financial reporting
- Responded to customer inquiries in a timely manner
- Facilitated communication for non-English speaking clients to enhance service experience
- Managed trash removal and sanitation to maintain organized aisles and register area
Education
High School Diploma -
Sam Rayburn High School
Pasadena, TX05-2004
Some College (No Degree) -
San Jacinto College
Pasadena, TXSkills
- Notary Public
- Contract Review
- Office administration
- Client communication
- Customer service
- Scheduling appointments
- Data entry
- Payment processing
- Excel
- Billing Management
- E File
- E-filing
Timeline
Legal Assistant/ Receptionist
Your Legacy Legal Care
06.2025 - 11.2025
Legal Assistant
Joe I Zaid & Associates
11.2024 - 05.2025
Legal Assistant
Sullo & Sullo LLP
06.2022 - 11.2024
Customer Communications Specialist
Champion Ford
03.2008 - 03.2009
Administrative Assistant
Pasadena Town Square Mall
08.2007 - 03.2008
Administrative Assistant
Keystone Logisitcs
07.2006 - 08.2007
Receptionist
Champion Chevrolet and Mitsubishi
06.2005 - 07.2006
Cashier
Hollywood Cinemark
07.2002 - 06.2003
High School Diploma -
Sam Rayburn High School
Some College (No Degree) -
San Jacinto College