Summary
Overview
Work History
Education
Skills
Timeline
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Anaja Wilson

Athens,GA

Summary

Dedicated E-commerce Fulfillment Lead with 4 years of experience leading store logistics and inventory processes. Skilled in optimizing operations to improve efficiency and team performance. Focused on timely order fulfillment and maintaining high service quality, while fostering a collaborative approach to meet organizational goals.

Overview

6
6
years of professional experience

Work History

E-Commerce Fulfillment Lead

Walmart
Thomson, GA
03.2021 - Current
  • Leads e-commerce fulfillment operations for online in store pick ups.
  • Utilizes order management systems to monitor order status, ensuring on-time shipping and fulfillment.
  • Delegates workload effectively among department associates to optimize operations.
  • Manages customer returns proceas and address inquiries to enhance satisfaction.
  • Maintains accurate documentation for orders, returns, and inventory.
  • Collaborate with management on training new hires across various fulfillment functions.
  • Works with fulfillment assocoates on process improvements to enhance operational efficiency.
  • Operates pallet jack to load and unload freight, ensuring safety and efficiency.

Virtual Assistant

Naturally Zhane LLC
Duluth, GA
01.2019 - Current
  • Managed scheduling and calendar coordination for multiple executives, ensuring efficient time utilization.
  • Developed and maintained comprehensive filing systems to enhance document retrieval processes.
  • Executed routine data entry tasks with precision, maintaining database accuracy and integrity.
  • Facilitated communication between clients and team members, streamlining project updates and feedback loops.

Education

Certificate - Esthetician

Athens Technical College
Athens, GA
07.2024

GED -

Athens Technical College
Athens, GA
05.2021

Skills

  • Customer Service
  • Inventory Management
  • Team Leadership and Mentorship
  • Picking/Packing
  • Stock organization
  • Quality Inspection
  • Loading and Unloading
  • Workload prioritization
  • Safety compliance
  • Pallet Jack

Timeline

E-Commerce Fulfillment Lead

Walmart
03.2021 - Current

Virtual Assistant

Naturally Zhane LLC
01.2019 - Current

Certificate - Esthetician

Athens Technical College

GED -

Athens Technical College

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