Anajah Hurt
Corinth,MS
Summary
Knowledgeable assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
3
3
years of professional experience
Work History
Customer Engagement Specialist
Alorica
Corinth, Mississippi
08.2023 - Current
- Collaborated with marketing team members on campaigns targeted at increasing user engagement.
- Researched industry trends and best practices related to customer engagement strategies.
- Monitored competitors' activities related to customer engagement initiatives.
Chat Support Representative
Uhual
Corinth, Mississippi
07.2021 - 08.2023
- Performed quality assurance checks on completed tickets to ensure accuracy of information provided to customers.
- Ensured compliance with company policies and procedures when dealing with customers.
- Identified potential opportunities to improve customer experience by suggesting additional products or services.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Education
High School Diploma -
Corinth High School
Corinth, MS06-2021
Some College (No Degree) - Early Childhood Education
Northeast Community College
Booneville, MSSkills
- Insurance Verification
- Patient-focusedcare
- PatientFlowManagement
- Medical Billing
- MedicalTerminology Vital sign monitors
- CaseManagement
- Lab equipment calibration DirectPatientCare
- Client documentation
Timeline
Customer Engagement Specialist
Alorica
08.2023 - Current
Chat Support Representative
Uhual
07.2021 - 08.2023
High School Diploma -
Corinth High School
Some College (No Degree) - Early Childhood Education
Northeast Community College