Ana Leslie Rodriguez
West Des Moines,IA
Summary
Dynamic and results-driven sales associate with extensive experience; excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem-solving and bilingual communication. Skilled in managing inventory and maintaining store organization, contributing to a positive shopping experience and achieving sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
TJ Max
Des Moines, IA
11.2025 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales events to inform customers effectively.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
- Collaborated with team members to achieve daily sales goals through effective communication.
Customer Service Cashier
Walmart
Des Moines, IA
01.2025 - 2026
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided information on promotions.
- Handled cash, credit, and digital payments while ensuring security protocols.
- Maintained cleanliness and organization of checkout areas for optimal customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Redeemed coupons to discount purchases.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Seasonal Worker
Target
West Des Moines, IA
06.2025 - 12.2025
- Assisted in stocking shelves and organizing merchandise to enhance store presentation.
- Provided excellent customer service by answering inquiries and resolving issues promptly.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
Sales Associate
Forever 21
Des Moines, IA
02.2023 - 12.2023
- Processed transactions accurately and efficiently at point-of-sale systems.
- Addressed customer inquiries and resolved issues promptly to maintain satisfaction.
- Organized store displays to highlight seasonal products and attract customer attention.
- Trained new associates on company policies, procedures, and customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service Representative
Valley Produce Market
Rockford, IL
01.2022 - 2023
- Assisted customers in product selection and inquiries, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
- Resolved customer complaints efficiently, enhancing satisfaction and loyalty.
- Collaborated with team members to restock shelves and maintain store organization.
Education
High School Diploma -
Preparatoria Villanueva
Zacatecas, MexicoSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Bilingual Spanish
- Multi-tasking strength
- Exceptional customer service
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
TJ Max
11.2025 - Current
Seasonal Worker
Target
06.2025 - 12.2025
Customer Service Cashier
Walmart
01.2025 - 2026
Sales Associate
Forever 21
02.2023 - 12.2023
Customer Service Representative
Valley Produce Market
01.2022 - 2023
High School Diploma -
Preparatoria Villanueva