medical/chiropractic assistant
Open To Work
Ana Lily Ruelas
LifeKind Health
CA
Work Preference
Desired Job Title
Chiropractic AssistantReceptionistMedical Assistant/ Front and Back Office Member Service RepresentativeMedical Assistant/Phone Operator
Work Type
Full TimePart Time
Location Preference
RemoteHybridOn-Site
Open to relocation:
Yes
Important To Me
Work from home optionPaid time offHealthcare benefitsPaid sick leave401k matchCareer advancementFlexible work hoursWork-life balance
2
Language
18
Years of experience
Detail-oriented Chiropractic Assistant with experience in patient intake, appointment management, and medical terminology. Proven ability to educate patients and ensure a safe, organized environment, contributing to improved patient satisfaction and operational efficiency.
Bilingual with strong telephone etiquette and appointment scheduling skills. Committed to enhancing patient experiences and driving clinic efficiency.
Work History
Chiropractic Assistant
2 Years- Assisted in patient intake processes, ensuring accurate information collection and efficient workflow.
- Managed appointment scheduling, optimizing clinic resource allocation and enhancing patient satisfaction.
- Educated patients on treatment plans and rehabilitation exercises to promote adherence and recovery.
- Maintained cleanliness and organization of treatment areas, contributing to a safe healing environment.
- Supported front desk operations by answering inquiries, managing phone calls, and providing excellent customer service.
Receptionist
2 Years 1 Month- Managed multi-line phone system to direct calls efficiently.
- Coordinated appointment scheduling and maintained accurate calendars for staff.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted with administrative tasks, including filing and data entry, ensuring organization of documents.
- Translation in Spanish
Medical Assistant/ Front and Back Office
1 Year 8 Months- Assisted healthcare providers in administering patient care and performing clinical procedures.
- Managed patient scheduling and maintained accurate electronic health records to ensure compliance.
- Conducted vital sign assessments and documented patient histories for effective treatment planning.
- Educated patients on treatment plans, medication instructions, and follow-up care procedures.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Member Service Representative
9 Months- Provided exceptional customer service to members by addressing inquiries and resolving issues efficiently.
- Assisted members in navigating health plan options and benefits, ensuring clear understanding of services available.
- Collaborated with healthcare providers to facilitate seamless member enrollment and care coordination processes.
- Maintained accurate records of member interactions, enhancing data integrity and supporting compliance initiatives.
Medical Assistant/Phone Operator
1 Year 10 Months- Assisted in patient intake, ensuring accurate collection of medical histories and insurance information.
- Streamlined appointment scheduling processes, enhancing overall patient flow and clinic efficiency.
- Administered vaccinations, blood draws and medications under physician supervision, maintaining compliance with safety protocols.
- Educated patients on treatment plans and medication usage, fostering improved health outcomes and adherence.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant/Receptionist
2 Years 1 Month- Managed patient scheduling and appointments to optimize clinic efficiency.
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate electronic health records and documentation standards.
- Coordinated communication between patients, physicians, and insurance companies.
Education
CMA - Medical Assistant
Skills
Telephone etiquette
Appointment scheduling
Medical terminology
Scheduling appointments management
First aid and CPR certification
Electric muscle stimulation
Bilingual (Spanish)
Languages
Spanish
Timeline
Chiropractic Assistant
LifeKind Health
08.2024 - CurrentRead More
Receptionist
Hollywood Health Services
01.2016 - 02.2018Read More
Medical Assistant/ Front and Back Office
Burbank Occupational Health Center
08.2013 - 04.2015Read More
Member Service Representative
Care1st Health Plan
11.2012 - 08.2013Read More
Medical Assistant/Phone Operator
Chaparral Medical Group
12.2010 - 10.2012Read More
Medical Assistant/Receptionist
Dolphin Orthopedic
09.2008 - 10.2010Read More
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