Analisa Ally
Palm Bay,FL
Summary
Personable and energetic employee committed to delivering excellence in all facets of customer service and administrative support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales associate
Tobacco district vape N’ Smoke shop
2022.11 - 2023.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Internship
Baba Healthcare
2023.03 - 2023.04
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
- Gathered, organized and input information into digital database.
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Avid Tutor
Palm Bay Magnet High School
2021.09 - 2023.04
- AVID is short for advancement via individual determination and it is a program that prepares students for college
- My responsibilities are to guide students during the AVID tutorial process. Tutorials are for students struggling in a subject and I help along with classmates so they understand their work.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Conducted private and group instruction to improve academic performance, enhance occupational skills and prepare for standardized tests.
Education
Bachelor of Science - Healthcare Management
Eastern Florida State College
Melbourne, FL05.2023
Associate of Arts -
Eastern Florida State College
Palm Bay, FL12.2020
College Credit Certificate - CCC Scientific Workplace Prep
Eastern Florida State College
Cocoa, FL12.2020
Highschool Diploma -
Palm Bay Magnet High School
07.2020
Skills
- Organization
- Confident and social
- Reliable and Punctual
- Visual learning
- Problem solving abilities
- Excellent People Skills
- Exceptional Customer Service
- Conflict Resolution
- Meeting Deadlines
- Listening Skills
- Multi-Tasking Strength
- Teamwork and Collaboration
Hobbies and Interests
- Reading books
- Beach walks
- Spending time with family
- Organizing/ Cleaning
Timeline
Internship
Baba Healthcare
2023.03 - 2023.04
Sales associate
Tobacco district vape N’ Smoke shop
2022.11 - 2023.08
Avid Tutor
Palm Bay Magnet High School
2021.09 - 2023.04
Bachelor of Science - Healthcare Management
Eastern Florida State College
Associate of Arts -
Eastern Florida State College
College Credit Certificate - CCC Scientific Workplace Prep
Eastern Florida State College
Highschool Diploma -
Palm Bay Magnet High School
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