Analisa Middleton
Richmond,MA
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Oasis Pharmacy
12.2011 - 06.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained all the need, questions, and problems of our long term care homes
- Marketing to continue to grow the long term care pharmacy
- Handled all paper work and scheduling for our pts annual vaccinations
- Preformed pharmacy audits for all the homes
Aeropostal
Baybrook Mall
01.2011 - 12.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Pharmacy Technician -
Sanford Brown
Houston04.2011
High School Diploma -
Freer High School
Freer, TX05.2010
Skills
- Records Preparation
- Dosage Calculation
- Microsoft Outlook
- Prescription Refill Fulfillment
- Verifying Orders
- Supporting Pharmacy Operations
- Fill Orders
- Answering Customer Questions
- Problem-Solving Skills
- Resolving Complaints
- HIPAA
- Microsoft Excel
- Microsoft Office
- Great customer service
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Oasis Pharmacy
12.2011 - 06.2023
Aeropostal
Baybrook Mall
01.2011 - 12.2011
Pharmacy Technician -
Sanford Brown
High School Diploma -
Freer High School
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