Ana Maria Forero
Fort Walton Beach,FL
Summary
Detail-oriented professional with expertise in patient scheduling, records maintenance, and appointment coordination. Committed to maintaining HIPAA compliance and ensuring excellent team collaboration to enhance patient experience.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
white wilson medical center
Fort Walton Beach, Florida
07.2025 - Current
- Greeted patients and visitors warmly upon arrival at the medical center.
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained accurate patient records using electronic health record systems.
Front Desk Administrator
Total Laundry Services
Fort Walton Beach, FL
03.2024 - 03.2025
- Greeted and assisted customers at front desk efficiently.
- Managed appointment scheduling and coordinated service requests.
- Handled customer inquiries and resolved issues promptly.
Waitress Supervisor
Margarita grill
Grayling, Michigan
07.2023 - 02.2024
- Supervised daily operations in a busy restaurant environment.
- Trained new staff on food service protocols and customer interactions.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
Team Leader
MacDonalds
Grayling, Michigan
05.2023 - 09.2023
- Supervised team members to ensure efficient operations during busy shifts.
- Trained new employees on customer service standards and food safety protocols.
- Managed inventory levels and restocked supplies as needed throughout the day.
Education
IBEROAMERICANO
06-2020
Skills
- Patient scheduling
- Records maintenance
- Appointment coordination
- Office administration
- Team collaboration
- Medical office administration
- Record processing
- Medical billing
- Documentation
- Appointment scheduling
- HIPAA compliance
- Patient callbacks
- Patient registration
- Co-payment collection
- Microsoft office
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Medical Receptionist
white wilson medical center
07.2025 - Current
Front Desk Administrator
Total Laundry Services
03.2024 - 03.2025
Waitress Supervisor
Margarita grill
07.2023 - 02.2024
Team Leader
MacDonalds
05.2023 - 09.2023
IBEROAMERICANO