ANA MATIAS CASTILLO
Tallahassee,FL
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Flamingoz
2025.10 - Current
- Facilitated exceptional dining experiences by providing attentive and responsive customer service.
- Facilitated training and mentorship for new staff on menu items and service standards.
- Collaborated with kitchen staff to optimize food delivery timelines and uphold quality standards.
Biology Learning Assistant
Florida State University
2024.08 - 2025.05
- Guided small-group discussions and assisted students with foundational biology concepts.
- Supported academic operations by assisting professors with classroom activities and evaluation tasks.
- Conducted focused review sessions and office hours to reinforce academic concepts and promote student success.
Server
La Tiendita
2024.01 - 2024.08
- - Delivered exceptional service in a fast-paced restaurant environment
- - Managed multiple tables while maintaining attention to detail and guest satisfaction
- - Trained new hires on restaurant procedures and POS systems
Hostess
Yard House
2023.04 - 2023.08
- - Created a welcoming environment for guests
- - Managed seating charts and coordinated with servers to ensure efficient service
Server / Server Trainer
Pincho
2022.02 - 2023.04
- - Delivered high-quality service and ensured customer satisfaction
- - Trained new employees on menu knowledge, hospitality standards, and safety protocols
Education
Bachelor of Science - Biology
Florida State University
Tallahassee2027-12
High School Diploma - undefined
Western High School
Davie2023-01
Skills
- Experienced with point-of-sale (POS) technology
- Effective verbal communication
- Strong leadership and team collaboration
- Handling diverse responsibilities in fast-paced environments
- Knowledge of food safety and sanitation practices
- Customer interaction
- Cash management
- Effective customer engagement
Certification
ServSafe Certification
LANGUAGES
English – Fluent
Spanish – Fluent
Timeline
Server
Flamingoz
2025.10 - Current
Biology Learning Assistant
Florida State University
2024.08 - 2025.05
Server
La Tiendita
2024.01 - 2024.08
Hostess
Yard House
2023.04 - 2023.08
Server / Server Trainer
Pincho
2022.02 - 2023.04
High School Diploma - undefined
Western High School
Bachelor of Science - Biology
Florida State University