Ana Ruby Arreola
El Centro,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
El Centro Dermatology & Laser Center
El Centro, California
08.2021 - Current
- Collected and documented patient medical histories accurately.
- Prepared examination rooms and maintained cleanliness standards.
- Educated patients on treatment plans and post-procedure care.
- Processed insurance claims and verified patient coverage information.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Processed incoming medical records requests.
- Managed electronic health records using industry-standard software systems for efficiency.
Certified Phlebotomy Technician
El Centro Dermatology & Laser Center
El Centro, California
04.2021 - Current
- Collected blood samples from patients using sterile techniques and equipment.
- Assisted patients in understanding procedures and alleviating concerns about blood draws.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Processed samples accurately and efficiently.
Retail Sales Associate
DD’s discounts
El Centro, California
10.2015 - 09.2019
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Cal Regional
El Centro, CA07-2024
High School Diploma -
Southwest High School
El Centro, CA06-2008
Skills
- Electronic health records
- Medical office procedures
- Insurance verification
- Medical billing and coding
- Medical terminology
- Communication skills
- HIPAA compliance
- Medical records handling
- Blood collection
Languages
Spanish
Professional
Certification
- Certified clinical medical assistant-License #: N7T9B3N3
- Certified Phlebotomy tech 1 - License #: 02434366
- Certified Billing and coding specialist- License #: D9F7R6G8
References
References available upon request.
Timeline
Certified Clinical Medical Assistant
El Centro Dermatology & Laser Center
08.2021 - Current
Certified Phlebotomy Technician
El Centro Dermatology & Laser Center
04.2021 - Current
Retail Sales Associate
DD’s discounts
10.2015 - 09.2019
Cal Regional
High School Diploma -
Southwest High School
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