Ana Sofia Giraldo Claros
Detroit,MI
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server charge to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Mi Lindo San Blass
Detroit , MI
01.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Park Springs Retirement Community
Atlanta, GA
06.2024 - 08.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
Pre-nursing
Henry Ford College
Dearborn, MI12-2025
Skills
- Beverage Preparation
- Charisma when attending
- Dining customer service
- High-volume dining
- Handling Difficult Customers
- Organizational ability
- Outgoing Personality
Languages
Spanish
Native/ Bilingual
English
Full Professional
Portuguese
Limited
Timeline
Server
Park Springs Retirement Community
06.2024 - 08.2024
Server
Mi Lindo San Blass
01.2024 - Current
Pre-nursing
Henry Ford College
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