Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Anastacia Guerra Sneed

Avondale,AZ

Summary

Well-qualified Team Lead with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Property Manager

Budget Mini Storage
Goodyear, AZ
01.2022 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

Store Manager

Family Dollar
Avondale, AZ
09.2020 - 04.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Team Lead

Walmart
Avondale, AZ
02.2014 - 09.2020
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.

Education

High School Diploma -

Redskins
Port Clinton, OH
06.1999

Skills

  • Insurance Coordination
  • Schedule Coordination
  • Microsoft Office
  • Multitasking and Prioritization
  • Market Tracking
  • Customer Relations
  • Deposits Management
  • Grounds and Facility Inspection
  • Monthly Fee and Payment Collection
  • Critical Thinking
  • Rent Pricing Optimization
  • Clear Communication
  • Property tours and inspections

Certification

  • SiteLink Training - Initial/Administrator
  • SiteLink Training - Reporting and Accounting
  • SiteLink Training - Advanced Operation
  • U Haul University, U Haul - Customer Interaction/Level 1 Equipment Inspection
  • Penn Foster Training - Managing Through Stress
  • WalMart Academy, Walmart - Customer Service Manager

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Property Manager

Budget Mini Storage
01.2022 - Current

Store Manager

Family Dollar
09.2020 - 04.2021

Team Lead

Walmart
02.2014 - 09.2020

High School Diploma -

Redskins

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Anastacia Guerra Sneed