Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anastacia Wood

Deltona,FL

Summary

Over 10 years of diverse experience in a management role in an office environment. Initiated marketing and sales campaigns as well as recruiting, employee training and event planning. Extensive experience in identifying prospective clientele, employing pre-qualifying techniques, overcoming objectives and closing, and applying assertive follow-up to ensure customer satisfaction. Excellent interpersonal skills which have been applied to enhance public relations to increase sales and productivity. Highly proficient computer skills including Microsoft suites, power point, google teams, and several software programs such as Sales Force, ADP, Yardi, MRI etc… Experience calendaring for high-end executives and scheduling as well as arranging travel plans and setting up meeting events. Able to perform HR duties including onboarding, training and releasing employees of their current duties. Develop marketing campaigns and community events to increase awareness and sales. Excellent business communication skills include proper phone etiquette and professional email verbiage. Enjoy working with people and especially in the customer service industries where I am able to make a difference and reap the benefits of company and customer satisfaction.

Overview

28
28
years of professional experience

Work History

Property Manager

Encore at Capri
01.2019 - Current
  • Maintained an average occupancy 95% or greater during COVID and during marketing and sale of property
  • Created and hired a great working team environment for all departments
  • Provided excellent marketing and sales campaigns to increase occupancy and renewals by 20%
  • Provided and maintained spreadsheets and several reports throughout the month regarding asset
  • Provided excellent customer service and retention
  • Excellent knowledge of computer software programs and virtual meetings
  • Drove business decisions and reduced operational costs

Office manager

T. Wood Electric
01.1997 - 01.2019
  • Scheduled calendar and made travel arrangements for crews and owner
  • Provided reports for each investor and owner on project status and cost
  • Acted as liaison between banks, investors, customers and other stakeholders
  • Handled payroll, time off request and 1099 paperwork at year end

Education

BS - Business

Sam Houston State University
01.2014

AA Degree - Liberal Arts

College of the Desert
01.2002

Skills

  • Management
  • Problem solving
  • Communication
  • Leadership
  • Interpersonal Skills
  • Ability to work independently and complete tasks in a timely manner
  • Microsoft Suites
  • Office 365
  • Zoom
  • Google Teams
  • Email management and calendaring
  • Travel arrangements

References

Available upon request

Timeline

Property Manager

Encore at Capri
01.2019 - Current

Office manager

T. Wood Electric
01.1997 - 01.2019

BS - Business

Sam Houston State University

AA Degree - Liberal Arts

College of the Desert
Anastacia Wood