Anastasi Nelson
Washington,Pennsylvania
Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and deliver legendary service on every interaction.
Overview
9
9
years of professional experience
Work History
Account Executive
PLS Logistics
06.2023 - Current
- Make 200 or more calls a day to new prospects, as well as, existing customers to help with their logistics needs
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Manager
Concessions for Washington Youth Baseball
04.2015 - 07.2022
- Monitor compliance with health and fire regulations regarding food preparation and serving
- Greet guests
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Manage inventory
- Perform some food preparation or service tasks such as cooking, and serving food and drinks when necessary.
Sales
Big Shot Bob's House of Wings
03.2018 - 06.2019
- Monitor compliance with health and fire regulations regarding food preparation and serving
- Greet guests, escort them to their seats, and present them with menus
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Education
Business Administration
Washington and Jefferson College
Washington, Pennsylvania05.2023
Skills
- Customer Relationship Management
- Customer Service
- Performance tracking
- Performance Management
- Business Development
Timeline
Account Executive
PLS Logistics
06.2023 - Current
Sales
Big Shot Bob's House of Wings
03.2018 - 06.2019
Manager
Concessions for Washington Youth Baseball
04.2015 - 07.2022
Business Administration
Washington and Jefferson College
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