Anastasia Cruz
Miami,FL
Summary
Results-driven retail professional with extensive experience in managing daily operations and driving financial performance.
Overview
12
12
years of professional experience
Work History
Account Manager, Inside Sales
Perennials & Sutherland
Naples, FL
01.2024 - 01.2025
- Managed and supervised product, service, and sales operations.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Assistant Store Manager
Givenchy
Aventura, FL
04.2021 - 02.2023
- Mentored employees to enhance sales techniques and drive store performance.
- Formulated methods boosting boutique's financial performance.
- Supported team with boutique operations including floor supervision, payroll, inventory management, merchandising and active selling.
Store Manager
Givenchy Saks
Bal Harbour , FL
04.2019 - 07.2020
- Guided and trained team of associates in KPI-focused, PCM and DNA-based selling programs.
- Optimized customer satisfaction through effective teamwork and collaboration.
- Achieved and maintained revenue objectives ahead of schedule.
Selling Supervisor
Tod's
04.2015 - 04.2019
- Developed successful sales strategies to boost revenue.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Achieved sales goals and business objectives by continuous self-development and motivating staff with excellent performance results.
Selling Supervisor
Charlotte Olympia
Miami, FL
02.2014 - 04.2015
- Engaged with customers regularly to assess needs, offer support and gather insights for enhanced sales performance.
- Delivered expertise in managing and resolving complex business issues through coaching sessions.
Customer Service
PRADA
Miami, FL
10.2012 - 02.2014
- Enhanced overall performance by collaborating across sales and operational tasks.
Education
Simultaneous Translation
University of Foreign Languages
Astrakhan, RussiaSkills
- Outstanding communication skills
- Staff training and development
- Inventory management
- Employee supervision and motivation
Timeline
Account Manager, Inside Sales
Perennials & Sutherland
01.2024 - 01.2025
Assistant Store Manager
Givenchy
04.2021 - 02.2023
Store Manager
Givenchy Saks
04.2019 - 07.2020
Selling Supervisor
Tod's
04.2015 - 04.2019
Selling Supervisor
Charlotte Olympia
02.2014 - 04.2015
Customer Service
PRADA
10.2012 - 02.2014
Simultaneous Translation
University of Foreign Languages
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