Summary
Overview
Work History
Education
Skills
Timeline
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Anastasia Cruz

Miami,FL

Summary

Results-driven retail professional with extensive experience in managing daily operations and driving financial performance.

Overview

12
12
years of professional experience

Work History

Account Manager, Inside Sales

Perennials & Sutherland
Naples, FL
01.2024 - 01.2025
  • Managed and supervised product, service, and sales operations.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Assistant Store Manager

Givenchy
Aventura, FL
04.2021 - 02.2023
  • Mentored employees to enhance sales techniques and drive store performance.
  • Formulated methods boosting boutique's financial performance.
  • Supported team with boutique operations including floor supervision, payroll, inventory management, merchandising and active selling.

Store Manager

Givenchy Saks
Bal Harbour , FL
04.2019 - 07.2020
  • Guided and trained team of associates in KPI-focused, PCM and DNA-based selling programs.
  • Optimized customer satisfaction through effective teamwork and collaboration.
  • Achieved and maintained revenue objectives ahead of schedule.

Selling Supervisor

Tod's
04.2015 - 04.2019
  • Developed successful sales strategies to boost revenue.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Achieved sales goals and business objectives by continuous self-development and motivating staff with excellent performance results.

Selling Supervisor

Charlotte Olympia
Miami, FL
02.2014 - 04.2015
  • Engaged with customers regularly to assess needs, offer support and gather insights for enhanced sales performance.
  • Delivered expertise in managing and resolving complex business issues through coaching sessions.

Customer Service

PRADA
Miami, FL
10.2012 - 02.2014
  • Enhanced overall performance by collaborating across sales and operational tasks.

Education

Simultaneous Translation

University of Foreign Languages
Astrakhan, Russia

Skills

  • Outstanding communication skills
  • Staff training and development
  • Inventory management
  • Employee supervision and motivation

Timeline

Account Manager, Inside Sales

Perennials & Sutherland
01.2024 - 01.2025

Assistant Store Manager

Givenchy
04.2021 - 02.2023

Store Manager

Givenchy Saks
04.2019 - 07.2020

Selling Supervisor

Tod's
04.2015 - 04.2019

Selling Supervisor

Charlotte Olympia
02.2014 - 04.2015

Customer Service

PRADA
10.2012 - 02.2014

Simultaneous Translation

University of Foreign Languages

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Anastasia Cruz