Anastasia Lopez
Lake Havasu City,AZ
Summary
Proven performer in fast-paced environments, I excel in customer service and food preparation, significantly enhancing dining experiences at Mcdonald’s and beyond. Skilled in inventory restocking and efficient food running, my ability to train team members and improve service standards showcases a blend of hard and soft skills, driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Crew Member
Mcdonald’s
01.2024 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
Ice Cream Server
Megan and Erik’s Water and Ice
01.2023 - 01.2024
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Cashier
Bashas’s
05.2021 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Skills
- Food Preparation
- Customer Service
- Inventory Restocking
- Food Running
Timeline
Crew Member
Mcdonald’s
01.2024 - Current
Ice Cream Server
Megan and Erik’s Water and Ice
01.2023 - 01.2024
Cashier
Bashas’s
05.2021 - 01.2023