Dedicated pharmacy technician with experience in team collaboration and patient education. Expertise in HIPAA compliance, medication dispensing, and training new technicians to enhance operational efficiency and patient outcomes.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Fitzgerald Pharmacy
Whitefish Bay, WI
04.2026 - Current
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Entered and processed patients' prescriptions into internal system.
Maintained clean and organized work environment, adhering to health and safety standards.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Aurora Medical Center
Grafton, WI
01.2024 - 04.2026
Educated customers on proper medication usage and potential side effects.
Collaborated with healthcare team members to optimize patient care outcomes.
Ensured compliance with safety regulations and sanitation standards within the pharmacy environment.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Compounded and dispensed medications under pharmacist supervision, ensuring compliance with safety protocols.
Trained new pharmacy technicians on operational procedures and software applications to improve team efficiency.
Enhanced patient safety by carefully processing and verifying medication orders before dispensing.
Reduced medication errors by diligently cross-referencing patient allergies with prescribed medications.
Aided in training new pharmacy technicians, serving as a knowledgeable resource and mentor for their professional development.
Pharmacy Technician
Walgreens
Saukville, WI
03.2022 - 07.2023
Filled and labeled prescriptions accurately, adhering to pharmacy protocols.
Assisted pharmacists in patient consultations and medication management processes.
Maintained inventory levels by monitoring stock and placing timely orders.
Processed insurance claims efficiently to ensure prompt reimbursement for services.
Utilized pharmacy software for prescription processing and record-keeping tasks.