Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.
Overview
16
16
years of professional experience
Work History
Perioperative Care Unit Secretary
Mt. Sinai Hospital of Queens
Queens, NY
03.2022 - Current
Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
Answered telephone calls promptly and directed them to appropriate personnel or departments.
Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Processed physician orders ensuring accuracy of documentation prior to submission for approval.
Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
Facilitated communication between medical staff, patients, and families to ensure effective care delivery.
Managed confidential information with discretion and in accordance with HIPAA guidelines.
Arranged hospital admissions for patients as required.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Emergency Department Unit Secretary
Mt. Sinai Hospital of Queens
Queens, NY
08.2008 - 02.2022
Answered phone calls, responded to inquiries, and directed calls appropriately.
Maintained organized medical records including filing charts in order of date received.
Prepared new patient paperwork in advance to ensure prompt check-in upon arrival.
Ensured accurate coding of all services provided during visits according to established guidelines.
Handled sensitive information confidentially in accordance with HIPAA regulations.
Monitored supplies inventory levels and ordered office supplies when necessary.
Assisted physicians with completing admission orders for patients being admitted from the Emergency Department.
Conducted quality assurance reviews of medical records for completeness, accuracy, and compliance with standards.
Coordinated ambulance transfers between hospitals or nursing homes.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Arranged hospital admissions for patients as required.
Medical Assistant Intern
Primary Care Cardiology
Staten Island, NY
04.2008 - 05.2008
Performed patient intake duties, including taking vital signs and medical histories.
Assisted physicians with examinations and procedures.
Prepared examination rooms with necessary instruments and supplies.
Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
Ensured HIPAA compliance by maintaining confidentiality of patient information.
Managed inventory of medical supplies and equipment; ordered new items when needed.
Supported the clinical team in delivering quality patient care through efficient workflow processes.
Protected confidentiality of patient care information and treatments to prevent data breaches.
Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
Education
Medical Assistant
Sanford Brown Institute
New York, NY
12-2008
Skills
Patient database management
Patient data confidentiality
Follow-up appointment scheduling
Medical billing protocol
Electronic Recordkeeping
Incoming Call Reception
Strong Organization
Customer Service
Medical Records Maintenance
Medical terminology proficiency
Medical Transcription
Insurance Verification
Accomplishments
Employee of the Month - Best Emergency Unit Secretary At Mt. Sinai Hospital of Queens.
Medical Assistant Excellent Award
2nd Place Winner Medical Terminology Spelling Bee Contest.
Timeline
Perioperative Care Unit Secretary
Mt. Sinai Hospital of Queens
03.2022 - Current
Emergency Department Unit Secretary
Mt. Sinai Hospital of Queens
08.2008 - 02.2022
Medical Assistant Intern
Primary Care Cardiology
04.2008 - 05.2008
Medical Assistant
Sanford Brown Institute
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