Anaurie Lopez

• Greets clients and visitors to clinic and assists with check in process.
• Makes appointments and educates clients regarding documents they will need to provide at the time of service.
• Answers phones and accurately direct calls.
• Accurately enters, maintains, and retrieves data software computer system.
• Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
• Assists in timely completion of daily Batches, ensuring all information is complete and accurate on the superbill and that all supporting documents are attached.
• Collaborated with healthcare professionals to ensure accurate and timely communication of pertinent patient information.
• Assisted in the development of new patient registration procedures, resulting in smoother onboarding experiences.
• Maintained strict confidentiality of sensitive patient data, adhering to HIPAA regulations and organizational policies.
• Assists in running daily Variance Report.
• Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.
• Electronic Medical Records (EMR)

• Specimen collection and testing requirements and understanding specimen rejection
• Collecting blood specimens through venipuncture methods and skin puncture practices on pediatric, neonatal, adults and geriatric patients
• Completing appropriate specimen collection documentation
• Following established procedures for patient identification and specimen collection based test orders
• Educating patient and/or family regarding specimen collection procedures prior to obtaining specimen
• Using our computer information system relative to job functions
• Clerical duties (i.e., faxing, phones, pneumatic tube system, reports)
• Reviewing Outstanding Specimen Report (OSR) and pending specimen collections/accessioning issues; take action as appropriate.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

• Responsible for taking patient history and obtain vital signs
• Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
• Perform necessary phlebotomy for collection of laboratory samples
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
• Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
• Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
• Schedule and coordinate necessary records for ancillary care for patients
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation
• Maintain confidentiality with all patient information (HIPAA)
• Ensures equipment is in working order
• Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
• Maintains examination rooms and stocks necessary medical supplies
• Performs duties to ensure good patient flow
• Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner

• Accurately and thoroughly documents the patient medical history, physical exam, and procedures
• Excellent communication skills, both verbal and written.
• Electronic Medical Records (EMR)

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.

• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Cared for wounds, provided treatments, and assisted with procedures.
• Assisted with admissions, appointments, transfers, and discharges.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
• Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Managed patients recovering from medical or surgical procedures.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.