Ana V. Obando

• Compiled reports on daily activities for review by supervisor.
• Coordinated with other departments to ensure timely delivery of services to patients.
• Answered telephone calls promptly and directed them to appropriate personnel or departments.
• Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
• Maintained confidentiality of all patient information according to HIPAA guidelines.
• Greeted visitors and patients in a courteous and friendly manner.
• Answered phone calls to provide assistance, information, and medical personnel access.

· Assist patient with personal hygiene needs, including bathing, grooming, skin care oral hygiene, dress, and toileting needs.

· Monitor vital signs

· Observe and report any minor Changes in the patient’s mental, physical, or home situation or emotional condition to a nurse in timely manner.

· Involving patients in activities to promote mental alertness

· Team Player capable of compromising and avid in the following directions Assist the patient with personal hygiene needs, including bathing, grooming, skin care, oral hygiene, dress, and toileting needs

· Creative individual and team player, focused on productivity and very enthusiastic worker who learns new material fast

· HIPAA, OSHA, HIV/AIDS Infection Control, CPR Resident Rights, Medication Training, Communication, Medical Error, Infection Control, Alzheimer’s Disease and

domestic Violence.

· Venipuncture skills

· Administration skills (knowledge and basic use of office and QuickBooks)

• Documented patient information into electronic medical records system.
• Adhered to HIPAA guidelines regarding patient privacy.
• Prepared specimens for transport to external laboratories.
• Collection of blood samples and other specimens

• Maintained accurate records of all incidents responded to by Emergency Services personnel.
• Participated in regular drills designed to practice response protocols in different types of scenarios.
• Assisted in responding to emergency calls for assistance, providing information and dispatch of personnel.
• Evaluated existing processes to identify areas for improvement in efficiency or effectiveness.
• Attended meetings with internal and external stakeholders regarding service delivery improvements or changes to policy and procedures.
• Provided administrative support for emergency services staff as required.
• Coordinated the deployment of emergency services personnel and resources.
• Created and updated records relating to calls for assistance, incident response and follow-up activities.
• Monitored communications equipment including radios, telephones, computers and other systems.
• Developed policies and procedures relevant to the provision of Emergency Services assistance.
• Reviewed financial statements related to budgeting requirements for the department's operations.
• Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
• Triaged patients to award priority to patients with more severe complications.
• Took patients' vital signs, collected medical specimens and updated information in patient charts.
• Assisted with CPR and airway clearing procedures during emergencies.
• Administered first aid treatment or life support in prehospital settings.