Anawil Besas Balinos
BUTUAN CITY Philippines ,Philippines
Summary
Dynamic and dedicated professional with extensive experience in customer service at Wilkat Enterprises. Proven ability to enhance customer satisfaction through effective communication and cash handling. Recognized for strong work ethic and integrity, consistently achieving sales targets while maintaining a clean and organized environment. Committed to fostering positive relationships and delivering exceptional service.
Overview
2026
2026
years of professional experience
Work History
Cashier
Wilkat Enterprises
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and managed register discrepancies.
- Assisted customers with inquiries and provided product recommendations.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to improve service delivery and workflow efficiency.
- Handled returns and exchanges in accordance with company policies.
- Monitored inventory levels and communicated restocking needs to management.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Domestic Helper
Private Home
Amman Jordan
01.2019 - 06.2025
- Assisted with daily household chores, ensuring cleanliness and organization throughout residence.
- Managed laundry tasks, including washing, drying, and ironing garments efficiently.
- Prepared nutritious meals according to dietary preferences and family requirements.
- Maintained inventory of household supplies, notifying employer of low stock levels.
- Provided childcare support, supervising children during playtime and assisting with homework.
- Coordinated schedules for household activities, ensuring timely completion of tasks.
- Developed efficient cleaning routines that enhanced overall household productivity.
- Fostered positive relationships with family members through effective communication and understanding needs.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
Child Caregiver
Private Home
Amman Jordan
01.2019 - 01.2025
- Supervised daily activities to ensure safety and engagement of children.
- Developed and implemented age-appropriate educational activities promoting cognitive development.
- Assisted with meal preparation, ensuring nutritious options for children's dietary needs.
- Maintained a clean and organized environment to support children's health and well-being.
- Communicated effectively with parents regarding child progress and behavioral observations.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
Sales Associate
Gaisano City Mall
Butuan City
01.2010 - 01.2010
- Assisted customers in locating products and addressing inquiries.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Processed cash and credit transactions accurately and efficiently.
- Collaborated with team members to achieve daily sales targets consistently.
- Provided product knowledge and recommendations to improve customer satisfaction.
- Participated in store promotions and events to drive foot traffic and sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Restaurant Waiter
Besas Restaurant
Butuan
01.2006 - 01.2008
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in menu knowledge and food recommendations to enhance guest experience.
- Managed multiple tables efficiently, demonstrating strong time management skills.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Handled cash transactions accurately, maintaining a balanced register at end of shifts.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
Some College -
Northern Mindanao Institute of Science And Technology
Butuan CityHigh School Diploma -
Antical National Highschool
Butuan City05-2006
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
Languages
Tagalog
Native or Bilingual
English
Professional Working
Arabic
Elementary
Timeline
Domestic Helper
Private Home
01.2019 - 06.2025
Child Caregiver
Private Home
01.2019 - 01.2025
Sales Associate
Gaisano City Mall
01.2010 - 01.2010
Restaurant Waiter
Besas Restaurant
01.2006 - 01.2008
Cashier
Wilkat Enterprises
Some College -
Northern Mindanao Institute of Science And Technology
High School Diploma -
Antical National Highschool