ANCA BRINZAN
New York
Summary
Experienced hospitality professional with over 15 years in fast-paced dining environments. Skilled in customer service, team leadership, and restaurant operations. Adept at multitasking, order management and creating a welcoming atmosphere. Currently seeking new opportunities in the hospitality industry.
Overview
18
18
years of professional experience
Work History
Server AGM
Eat Drink Americano
Los Angeles
01.2012 - 01.2025
- Company Overview: Michael Burke (213) 215-3949
- Serving, bartending, barista.
- Supervised and trained FOH & BOH staff, maintaining high performance.
- Provided excellent customer service and resolved guest concerns.
- Led restaurant opening and closing procedures, including cash reconciliation.
- Coordinated private events and ensured seamless execution.
- Maintained extensive knowledge of menu offerings and upsold items effectively.
- Michael Burke (213) 215-3949
Server-Bartender
Steinway Cafe
New York
01.2007 - 01.2012
- Company Overview: Anna Nikolakakos(646) 421-7139
- Serving, bartending, ensuring excellent service and customer satisfaction.
- Managed restaurant operations as a key holder, including opening and closing duties.
- Handled cash transactions, inventory, and supply management.
- Greeted guests, took orders, and ensured a high-quality dining experience.
- Anna Nikolakakos(646) 421-7139
Education
Associates Degree - Physical Therapy
Physical Education and Sport University
01.2007
Skills
- Leadership & Team Management
- POS Systems (Square, Toast, Aloha)
- Adaptability & Performance Under Pressure
- Strong Communication & Customer Service
- Private Event Coordination
- Bartending & Serving
- Customer service
- Menu knowledge
- Problem solving
- Service prioritization
Timeline
Server AGM
Eat Drink Americano
01.2012 - 01.2025
Server-Bartender
Steinway Cafe
01.2007 - 01.2012
Associates Degree - Physical Therapy
Physical Education and Sport University