Andalisse Totten
Corona,CA
Summary
Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
2
2
years of professional experience
Work History
Crew Member
Jamba Juice
Corona, CA
08.2022 - 02.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Hostess Trainer
Texas Roadhouse
Corona, CA
01.2023 - 10.2023
- Ensured all trainees had a thorough understanding of their roles prior to beginning work shifts.
- Monitored employee interactions with customers to ensure quality standards were met.
- Assisted in the onboarding of new hires, providing guidance on job duties and expectations.
Court Attendant
Big Air Trampoline Park
Corona, CA
10.2023 - Current
- Ensured safety of all trampoline users by enforcing rules and regulations.
- Monitored jumpers to prevent unsafe behavior, such as double bouncing or flipping.
- Providing a safe environment for children to explore their curiosity and creativity.
Customer Service Representative
romporama
Corona, CA, CA
02.2024 - 05.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Hostess Trainer
Hooters
Ontario, CA
07.2024 - Current
- Provided feedback on employee performance based on observed results during training sessions.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Assisted in training new staff members on restaurant operations and procedures.
- Removed trays and stacked dishes for return to kitchen after finished meals.
Education
High School Diploma -
Lee Pollard High School
Corona, CA05-2024
Skills
- Safe Food Handling
- Inventory Restocking
- Customer Service
- Customer Engagement
- Cleaning
- Injury Prevention
- Child Supervision
- Cash Handling
Timeline
Hostess Trainer
Hooters
07.2024 - Current
Customer Service Representative
romporama
02.2024 - 05.2024
Court Attendant
Big Air Trampoline Park
10.2023 - Current
Hostess Trainer
Texas Roadhouse
01.2023 - 10.2023
Crew Member
Jamba Juice
08.2022 - 02.2023
High School Diploma -
Lee Pollard High School