Andee Nichols
Portland
Summary
My goal is to work in a setting where I can use my sense of urgency and effective communication skills to contribute to a successful work environment. Skilled in maintaining attention to details while providing positive customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Order Coordinator
Gron Confections
03.2022 - Current
- Processed customer orders in line with established policies and procedures.
- Input order information into system and updated customer accounts to document and track customer orders.
- Adhered to legal regulations to run compliant operations.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Server
Cha Cha Cha
09.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served high customer volumes during special events, nights, and weekends.
- Bussed and reset tables to keep dining room/patio and work areas clean.
Intake Specialist
Green Front
06.2020 - 02.2022
- Labeled and organized inventory items in storage areas and on shelves according to brand or type of material.
- Adhered to compliance standards for product on hand.
- Created and enforced detailed organization processes to increase quality and service standards.
- Trained new employees on compliance standards.
Barista
Dutch Bros
04.2016 - 06.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
Portland Adventist Academy
Portland, OR06-2012
Skills
- Excel at multi-tasking in fast paced environments
- Attention to detail
- Maintain a positive attitude in challenging settings
- Punctual with strong communication skills
- Experienced in working with a team and running a shift
Certification
Oregon Food Handlers
OLCC Permit
Timeline
Server
Cha Cha Cha
09.2022 - Current
Order Coordinator
Gron Confections
03.2022 - Current
Intake Specialist
Green Front
06.2020 - 02.2022
Barista
Dutch Bros
04.2016 - 06.2020
High School Diploma -
Portland Adventist Academy
Similar Profiles
Zachary DeeterZachary Deeter
Manager of New Market Operations at Gron ConfectionsManager of New Market Operations at Gron Confections
Blake HamorBlake Hamor
Director of New Market Operations at GronDirector of New Market Operations at Gron
Cathleen FelixCathleen Felix
Baker at Confections by CathleenBaker at Confections by Cathleen