Andie Padilla-Chiles
Arlington
Summary
Dynamic team leader and customer service expert with proven skills in problem-solving and cash handling, honed at The Hemp Club and Twisted Root Burger Co. Excelled in store management, enhancing customer satisfaction, and leading cashier teams. Demonstrated exceptional POS system proficiency and a positive attitude, significantly improving transaction efficiency.
Approachable Hostess at Cheddars Scratch Kitchen with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
The Hemp Club
06.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Cashier
Twisted Root Burger Co
06.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Cheddars Scratch Kitchen
11.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts - Psychology
Tarrant County College
Fort Worth, TX05-2026
High School Diploma -
Kennedale High School
Kennedale05-2023
Skills
- Customer service
- Team leadership
- Problem-solving
- Positive attitude
- Punctual and reliable
- Cash register operation
- Cash handling expertise
- Store opening and closing
- Cashier training
- Issue resolution
- Product restocking
- Honest and dependable
Languages
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
The Hemp Club
06.2024 - Current
Cashier
Twisted Root Burger Co
06.2022 - 11.2022
Hostess
Cheddars Scratch Kitchen
11.2021 - 06.2022
Associate of Arts - Psychology
Tarrant County College
High School Diploma -
Kennedale High School
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