Andie Saint-Fleurant
Katy,TX
Summary
Dedicated and personable customer service professional with over 5 years of experience in providing exceptional support and building strong customer relationships. Proven ability to handle high-stress situations, resolve issues efficiently, and deliver top-notch service with a focus on customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Dave&Buster's Restaurant
01.2024 - 07.2024
- Check on customer satisfaction and address any issues.
- Clear tables and reset for the next guests.
- Process payments and handle cash transactions.
- Maintain cleanliness and ensure a tidy dining area.
- Collaborate with kitchen staff and other servers.
- Follow health and safety regulations.
Server
Maggie McFly's
08.2023 - 01.2024
- Greet customers promptly and courteously.
- Present menus and explain specials.
- Take accurate food and drink orders.
- Serve food and beverages to customers.
Cashier
H&M Retail Store
02.2022 - 06.2023
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Pharmacy Assistant
Pill Cloud Rx
05.2022 - 08.2022
- helped pharmacist with rearrange patient prescriptions
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Cashier
ShopRite
03.2021 - 08.2021
- Maintain a clean and organized checkout area.
- Balance cash drawer at the beginning and end of shifts.
- Follow store policies and procedures.
- Provide exceptional customer service.
Retail Associate
TJ-Maxx Department Store
01.2019 - 04.2021
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Server
Applebee's
03.2018 - 11.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Economics
SUNY At Albany
Albany, NY05.2024
Skills
- Customer Service
- Analytical thinking
- Assist Customers
- Adaptable and Flexible
- Research skills
- Computer: Microsoft Office Excel, Powerpoint, Publisher, word
- Language: Intermediate proficiency in French
Timeline
Server
Dave&Buster's Restaurant
01.2024 - 07.2024
Server
Maggie McFly's
08.2023 - 01.2024
Pharmacy Assistant
Pill Cloud Rx
05.2022 - 08.2022
Cashier
H&M Retail Store
02.2022 - 06.2023
Cashier
ShopRite
03.2021 - 08.2021
Retail Associate
TJ-Maxx Department Store
01.2019 - 04.2021
Server
Applebee's
03.2018 - 11.2018
Bachelor of Arts - Economics
SUNY At Albany
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