Andon Jones
Shift Lead
Birmingham,AL
Summary
Reliable Shift Leader with 3 years in Restaurant industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Mama
Hoover, AL
08.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collected, arranged, and input information into database system.
- Enforced company policies and regulations with employees.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Associate of Applied Business -
Jefferson State Community College
Birmingham, AL05.2025
GED -
Hoover High School
Hoover, AL05.2023
Skills
- Customer Service Management
- Flexible Schedule
- Team Leadership
- Cash Handling
- Staff Education and Training
- Knowledgeable in Aloha and Brinks
Certification
Proficient in Microsoft Office and Windows, Apple iOS, and Google Office Applications
Timeline
Shift Leader
Taco Mama
08.2020 - Current
Associate of Applied Business -
Jefferson State Community College
GED -
Hoover High School