Andra McCullum
Lead Support
Baltimore,MD
Summary
Professional premises technician with comprehensive experience in managing and maintaining facilities. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in troubleshooting, repairs, and preventative maintenance with consistent track record of enhancing operational efficiency. Known for effective communication, problem-solving abilities, and commitment to safety standards.
Overview
13
13
years of professional experience
Work History
Premises Technician
Direct TV
10.2022 - Current
- Installing satellite television service in residential and commercial properties
- Working under low/high voltage situations using PPE
- Maintaining cleanliness of company vehicle
- Provide members with great customer service
- Building relationships with customers
- Handling customers issues and concerns
- Being on time for customers requested time frames
- Maintain cleanliness of required equipment and tools
Cable Installer
CUI
01.2021 - 01.2022
- Installation of residential cable/internet in customer homes
- Handled customers concerns and issues
- Provided excellent customer service
- Informed customers how to connect to internet
- Built and maintained customer relationships
Car Salesman
Mileone (Russell Toyota)
01.2020 - 01.2021
- Sales cars to customers
- Allow customers to test drive new/used vehicles
- Contact customers from generated leads to sale new/used cars
- Provided excellent customer service
Delivery Driver
Showtime Logistics
01.2019 - 01.2020
- Delivering amazon packages to customer with care
- Maintained cleanliness of COV
- Handled customers concerns and issues
- Provided excellent customer service
Premises Technician
Direct TV
08.2012 - 09.2018
- Installing satellite television service in residential and commercial properties
- Working under low/high voltage situations using PPE
- Maintaining cleanliness of company vehicle
- Provide members with great customer service
- Building relationships with customers
- Handling customers issues and concerns
- Being on time for customers requested time frames
- Maintain cleanliness of required equipment and tools
Education
Criminal Justice
Maryland University College
09.2013
Diploma/GED - undefined
71st Senior High/Turner Job Corp
06.1998
Skills
- Good Communication
- Reliable and Flexible
- Time Management
- Self-Motivated
- Team Player
- Sales
- Data Entry
- Active listening
- Technical
- Customer Service
- Setting and exceeding goals
- Learning knowledge of products
Timeline
Premises Technician
Direct TV
10.2022 - Current
Cable Installer
CUI
01.2021 - 01.2022
Car Salesman
Mileone (Russell Toyota)
01.2020 - 01.2021
Delivery Driver
Showtime Logistics
01.2019 - 01.2020
Premises Technician
Direct TV
08.2012 - 09.2018
Diploma/GED - undefined
71st Senior High/Turner Job Corp
Criminal Justice
Maryland University College