Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shemar Hubbard

Celina

Summary

Telecommunications professional prepared for roles requiring hands-on technical expertise and problem-solving abilities. Proven track record in maintaining and enhancing service quality through effective troubleshooting and maintenance. Reliable team player who adapts to changing needs and ensures consistent results. Skilled in network diagnostics and customer support.

Overview

7
7
years of professional experience

Work History

Premises Technician

AT&T
02.2024 - Current
  • Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
  • Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
  • Showcased problem-solving abilities by tackling complex technical challenges and finding innovative solutions to address customer needs.
  • Enhanced system performance for clients through regular maintenance of network infrastructure and equipment.

Electrical Apprentice

JMEG Electrical Contractors
07.2023 - Current
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Worked in team-based environment to accomplish projects.
  • Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
  • Listened to directives of senior electrical professionals to complete efficient tasks.
  • Measured and prepared supplies for electrical tasks.
  • Maintained organization, cleanliness and safety in work areas.

Warehouse Telecommunications

Allios
02.2021 - 02.2023
  • Disassembled equipment, inspecting and tested wiring to locate and repair problems.
  • Assisted with developing long-term strategies to accommodate future needs of telecommunications network.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Assembled and installed communication equipment.
  • Installed, set up and repaired devices and system components.

Computer Repair

Blue Jay Wireless
02.2019 - 01.2021
  • Conducted cloud migrations by moving data, applications and other business elements from an organization's onsite computers to the cloud
  • Trained 10 new employees on computer laboratory procedures to successfully assist visitors
  • Analyzed and maintained computer and network systems for a variety of client situations
  • Provided solutions in networking, maintenance, programming, and computer system sales
  • Assembled and designed custom tailored Windows based desktop systems for individual clients
  • Provided quality service to visitors with non-computer related needs, such as sales and directions
  • Maintained all laboratory equipment, including scanners, printers, and over 60 computers
  • Completed the installation of network infrastructure including copper, fiber, and any connection medium
  • Provided first call resolution for customer trouble tickets and escalated more difficult calls to the relevant operational subject matter experts (SME)
  • Checked in computers and performed diagnostics for repair.
  • Performed inventories on computers and computer repair equipment.
  • Configured computers to network drivers and connected to printers and other peripheral equipment.
  • Installed computers and other devices individually and across networks, testing connections to support proper functioning.

Education

Certification - Information Technology

My Computer Career
Dallas, TX
06.2021

High School Diploma -

THE COLONY HIGH SCHOOL
GRADUATED
01.2016

Skills

  • Diagnosing Issues
  • Installing Equipment
  • Configuring Devices
  • Instructing Customers
  • Safety Awareness
  • Active Listening
  • Critical Thinking
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Customer Service
  • Microsoft Office
  • Good Work Ethic
  • Computer Skills
  • Flexible Schedule
  • Relationship Building
  • Fiber optic splicing
  • Hand tool proficiency
  • Customer service experience
  • Telecommunications
  • Hardware installation

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Collaborated with team of Number in the development of Project name.

Timeline

Premises Technician

AT&T
02.2024 - Current

Electrical Apprentice

JMEG Electrical Contractors
07.2023 - Current

Warehouse Telecommunications

Allios
02.2021 - 02.2023

Computer Repair

Blue Jay Wireless
02.2019 - 01.2021

Certification - Information Technology

My Computer Career

High School Diploma -

THE COLONY HIGH SCHOOL

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