Andras Rodriquez
Murfreesboro,TN
Summary
Dependable Server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
11
11
years of professional experience
Work History
Server
Longhorn Steakhouse
Murfreesboro, TN
11.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Chemical Stocker
Target
Murfreesboro, TN
07.2022 - 11.2022
- Followed all waste handling guidelines to minimize waste generation.
- Operated chemical processing equipment successfully while adhering to company standards.
- Communicated with supervisors and other personnel to review and discuss process changes.
- Stocked shelves, assorted products, and assisted guests
Bay Host
TopGolf
Nashville, TN
10.2018 - 09.2021
- Followed procedures to correctly handle cash, credit and gift certificate transactions.
- Retrieved and delivered food and beverage orders.
- Answered guest questions with responses about menu, promotions and specials.
- Served alcoholic and non-alcoholic beverages following policies as well as federal, state and local regulations.
- Took guest food and beverage orders and entered orders in computer system.
Senior Guest Advisor
GameStop
Murfreesboro, TN
10.2012 - 04.2020
- Explained amenities of property to guests and proactively maintained current knowledge of guest services status.
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
- Resolved guest complaints and followed up to confirm guest satisfaction with solution.
Legends
07.2016 - 01.2017
- I mastered my serving skills and crafted legendary experiences for any guest willing to have a great time.
Apprentice Optician
Essilor Of America
Smyrna, TN
10.2021 - 04.2022
- Took measurements such as pupillary distance, ocular center and segment heights.
- Completed both warranty and non-warranty frame repairs for customers.
- Updated display frames with newest styles.
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
Education
Bachelor of Science -
University of Alabama in Huntsville
Huntsville, ALAssociate of Arts - undefined
Motlow State Community College
Lynchburg, TNSkills
- Buffet Setup and Takedown
- Pos Operation
- Server Training
- Bill Computation
- Computers
- Entertainment
- Artistic Interpretation
- Comedian
- Leader
- Communication
Timeline
Server
Longhorn Steakhouse
11.2022 - Current
Chemical Stocker
Target
07.2022 - 11.2022
Apprentice Optician
Essilor Of America
10.2021 - 04.2022
Bay Host
TopGolf
10.2018 - 09.2021
Legends
07.2016 - 01.2017
Senior Guest Advisor
GameStop
10.2012 - 04.2020
Bachelor of Science -
University of Alabama in Huntsville
Associate of Arts - undefined
Motlow State Community College