Andraya Ribeiro
Melbourne,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Globe Life
Melbourne, Florida
09.2025 - Current
- Conducted regular follow-ups to ensure customer satisfaction.
- Assisted clients in selecting appropriate insurance coverage options.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Implemented marketing tactics increasing sales.
Front Desk Associate
Steel Gym
Orlando, FL
09.2025 - 12.2025
- Greeted and assisted guests with check-in and check-out processes.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled member inquiries, providing information about gym services and programs.
Security Officer
Securitas Security Services USA
San Francisco, California
01.2023 - 09.2025
- Responded promptly to alarms and incidents, ensuring swift resolution of security breaches.
- Provided assistance to visitors by verifying credentials and managing visitor logs.
- Maintained constant communication with security team to ensure coordinated responses.
Host/Restaurant Server
Starline Social Club
Oakland, CA
10.2022 - 05.2023
- Welcomed guests warmly, ensuring a positive first impression upon arrival.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests warmly upon arrival to ensure a welcoming atmosphere.
- Managed incoming calls during busy shifts.
Education
Freedom High School
Oakley, CA06-2019
Skills
- Customer service
- Time management
- Sales goals attainment
- Multitasking Abilities
- Flexible and adaptable
- Product knowledge
- Effective communication
- Hospitality and accommodation
- Building rapport
- Attention to detail
- Phone etiquette
- Fluent in Portuguese
Timeline
Insurance Agent
Globe Life
09.2025 - Current
Front Desk Associate
Steel Gym
09.2025 - 12.2025
Security Officer
Securitas Security Services USA
01.2023 - 09.2025
Host/Restaurant Server
Starline Social Club
10.2022 - 05.2023
Freedom High School